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Building Effective Sales Relationships

What makes for a good sales relationship? Is it just making “the sale”? Is there more?

As a sales person there are usually four steps in the relationship and each of these stages gives the seller deeper insight into the mind of the buyer. It is vital that in today’s highly competitive world of sales,...

Utilizing Formulas in Microsoft® Excel®

Anyone using Excel® invariably needs to create and understand how to use formulas and functions. For some Excel® users, it is the centerpiece of what they do on a daily basis. Many Excel® formulas involve simple mathematical constructions using addition, subtraction, multiplication and division, but...

Utilizing Macros in Microsoft® Excel®

When you find yourself repeating actions in Excel® – whether it’s a five-step sequence you use when formatting a certain cell type or the 30 steps you use when you sort, filter, and print multiple worksheets once a week, the possibility exists that you can automate these actions in the form of a macro....

How to Use Facebook® as an Effective Sales Tool

Cold calling is becoming less and less effective. It has become harder than ever to reach potential customers using traditional means of communication. Phone calls are guarded by caller ID, voice mail and gatekeepers that are reluctant to allow sales related calls through to buyers and emails quickly...